Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to CloudHound! The terms “we”, “us” and “our” refer to CloudHound. CloudHound operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide you with a curated shopping experience. CloudHound is powered by Shopify, which enables us to deliver the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and obligations when you use the Services.
Please read these Terms carefully. They contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You also consent to allow any minor dependents in your care to use the Services on devices owned, purchased, or managed by you.
To use the Services—including browsing our online store or purchasing products or services—you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you submit is accurate, current, and complete, and that you have full authority to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products and services in our online store. However, colors and product appearance may vary from your screen due to your device type, settings, and configuration.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or exactly match the depictions in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and to limit product quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase the product. CloudHound reserves the right to accept or reject your order for any reason, in our sole discretion. Your order is not deemed accepted until we confirm acceptance. We must receive and process your payment before your order is confirmed.
Please review your order carefully before submission, as we may be unable to honor cancellation requests once an order is accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.
Your purchases are subject to return or exchange exclusively in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or unauthorized export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time you place your order, as set forth in your order confirmation email. Unless expressly stated otherwise, posted prices exclude taxes, shipping, handling, customs, and import fees.
Prices in our online store may differ from those in physical stores or third-party online or retail locations. We may occasionally offer promotions that affect pricing and are governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms shall control.
You agree to provide current, complete, and accurate purchase, payment, and account information for all orders. You agree to promptly update your account information—including email address, credit card numbers, and expiration dates—to allow us to complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use the credit card for the purchase;
(iii) your credit card issuer will honor all charges incurred; and
(iv) you will pay all charges at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.
Once we deliver the products to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
The Services—including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof—are owned by CloudHound, its affiliates, or licensors, and are protected by U.S. and international copyright, patent, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly stated herein, nothing in these Terms grants or shall be interpreted as granting a license or other rights under any patent, trademark, copyright, or other intellectual property of CloudHound, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by CloudHound.
CloudHound’s names, logos, product and service names, designs, and slogans are trademarks of CloudHound or its affiliates or licensors. You may not use such trademarks without our prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to optional third-party tools as part of the Services. We do not monitor, control, or endorse these tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind. We shall have no liability arising from or related to your use of these third-party tools.
Any use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms governing such tools provided by the relevant third-party provider.
We may, in the future, offer new features or resources through the Services. Such new features shall be considered part of the Services and subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or materials. We are not responsible for reviewing or evaluating the accuracy or content of any third-party websites or materials. If you choose to access third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of any products, services, resources, or content from such sites. Please carefully review the policies and practices of third parties before engaging in transactions. Complaints, claims, or questions regarding third-party products or services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
CloudHound is powered by Shopify, which enables us to provide the Services. However, all sales and purchases in our store are made directly with CloudHound.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and CloudHound, including any injury, damage, or loss arising from purchased products or services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities related to your purchases and transactions with CloudHound.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
As the Services are hosted by Shopify, Shopify collects and processes personal information related to your use of the Services to operate and improve the platform. Information you submit may be transmitted to Shopify and third parties located in other countries to facilitate the Services. Please review our Privacy Policy for details on how we, Shopify, and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, non-exclusive, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose—including commercial use. We may use this license to operate, improve, enhance, and promote the Services.
You also represent and warrant that:
(i) you own or have all necessary rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with the Feedback; and
(iii) your Feedback complies with these Terms.
We have no obligation to:
(1) maintain Feedback in confidence;
(2) compensate you for Feedback; or
(3) respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, or publicity rights. You further agree that your Feedback will not contain unlawful, abusive, or obscene material, or any computer virus or malware that may harm the Services. You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy of your Feedback. We assume no liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, update information, or cancel orders if any information in the Services is inaccurate at any time—including after you have submitted your order—without prior notice.
SECTION 13 – PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable international, federal, state, provincial, or local laws, rules, or regulations;
(c) to infringe our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, threaten, harm, defame, slander, disparage, or intimidate any person, including our employees;
(e) to transmit false or misleading information;
(f) to send, receive, upload, download, or use any material that violates these Terms;
(g) to transmit spam, chain letters, junk mail, or other unsolicited promotional material;
(h) to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use of the Services, or that may harm CloudHound, Shopify, or users of the Services.
You further agree not to:
(a) upload or transmit viruses or malicious code that may impair the functionality of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in phishing, pharming, spamming, spidering, crawling, or scraping; or
(e) interfere with or circumvent the security features of the Services or any related website.
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated these Terms.
SECTION 14 – TERMINATION
We may terminate these Terms or your access to the Services (or any part thereof) at any time, in our sole discretion, without notice. You remain liable for all amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The information provided on or through the Services is for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY CLOUDHOUND, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND—EXPRESS OR IMPLIED—INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the disclaimer of implied warranties, so the above disclaimer may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CLOUDHOUND, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS—OR SHOPIFY AND ITS AFFILIATES—BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless CloudHound, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any and all losses, damages, liabilities, claims, or costs (including reasonable attorneys’ fees) arising from:
(1) your breach of these Terms;
(2) your violation of any applicable law or third-party rights; or
(3) your access to and use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms constitute the entire agreement between you and CloudHound and govern your use of the Services.
SECTION 20 – ASSIGNMENT
You may not delegate, transfer, or assign these Terms without our prior written consent. We may transfer, assign, or delegate these Terms at any time without your consent or prior notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the applicable laws of your jurisdiction.
SECTION 22 – HEADINGS
Section headings are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS
We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms by posting changes to our website.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to us at: cdsq9494w@gmail.com